Functional Service Team Executive/Senior Director, Clinical Delivery Capabilities – Exploratory Medicine Pharmacology (EMP)

Eli Lilly2 Locationsonsite$161k–$235kView the original posting at Eli Lilly ↗

At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work—but it’s work worth doing. If you’re driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us. Functional Service Team Executive/Senior Director, Clinical Delivery Capabilities – Exploratory Medicine Pharmacology (EMP) The purpose of the Functional Service Team Executive/Senior Director role is to establish, lead, and sustain a functional service team that operates as a scalable extension of the EMP workforce, enabling the exploratory and biopharmaceutics clinical development portfolio to respond effectively to shifts in portfolio volume, timing, and priorities. This role works in close partnership with the Strategic Sourcing and Governance Executive/Senior Director, who sets sourcing strategy and governance across EMP vendors and oversees contracts and budgets for study related work, to translate that direction into a fully operational service. The role is accountable for clinical vendor management and performance optimization across the service team, including how it is governed, set up for success, trained, measured, and supported, and for the strength of the relationships that underpin it with functional service providers (FSPs) and EMP stakeholders. This role plays a critical part in driving EMP towards its strategic objectives by delivering consistent quality, productivity, and value through the external service team. The role also serves as EMP's connection point to the broader LRL organization, building networks across functions and the enterprise to share learnings, influence enterprise direction, and ensure the service team benefits from enterprise capabilities. 1. Service Team Establishment, Governance and Operating Model: Translate the sourcing strategy, commercial framework, and enterprise governance set by the Strategic Sourcing and Governance Executive/Senior Director into a fully operational functional service team, ensuring alignment on scope, service model, and expectations with the FSP partner(s) and third-party organizations (TPOs). Own the FSP delivery strategy for EMP and oversee its execution and budget to ensure the FSP model, resourcing plans, and study-level delivery align with EMP development priorities, portfolio demand, and clinical study milestones, and so that the FSP model can scale as the level of investment grows. Partner with the Strategic Sourcing and Governance Executive/Senior Director to formalize how EMP studies are allocated between FSP, other external delivery models, and internal execution, including an explicit decision owner, defined selection criteria (for example, therapeutic area, site-network needs, internal capacity, and risk tolerance), and a recurring governance cadence, so that FSP is used deliberately rather than case by case. Partner with EMP leadership and the Therapeutic Areas (TAs) to forecast portfolio demand and plan capacity, enabling the service team to mobilize, scale, and release resources in step with the dynamics of the portfolio. Establish and lead a functional service team as an extension of the EMP workforce, defining a flexible resourcing model that responds effectively to fluctuations in portfolio volume, timing, and priorities. Design and implement a governance framework for the service team, including clearly defined scope, roles and responsibilities, decision rights, a tiered escalation model (operational, relationship, and executive) in which issues are resolved at the lowest effective level, and oversight forums

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