Field Clinical Manager
Kuala Lumpur, Malaysia · onsite
Salary not posted
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Key Responsibilities Site Engagement Effective site engagement ensures Roche is perceived as a reliable and preferred partner by clinical trial sites and championing a ONE Roche approach. By developing and executing tailored site engagement strategies and plans, the CREL fosters trust and operational excellence, thus expediting trial progress, enhancing site satisfaction, and improving overall clinical trial outcomes, fostering relationships with sites, even in complex environments. It is expected that the CREL fully understands site infrastructure and ways of working to best co-create and monitor site engagement. The CREL proactively and transparently provides feedback on sites / investigator performance regarding clinical operational delivery. Site Engagement Strategy ● The CREL develops and plans the country-level Site Engagement DA Strategy for Clinical Operations, aligning with the iCOP and the Local Site Engagement Community, taking into consideration the DA maturity level in the country and the portfolio across the DA. In that capacity, the CREL contributes to deliver on aligned clinical DA priorities, and relay / flag any potential mismatch in priorities between the site and internal stakeholders. The CREL contributes to investment decisions in Principal Investigators and/or sites to support the overall DA strategy for Clinical Operations. ● Early and strategic site engagement (in person or remotely) during landscaping (DA level) or during the clinical trial set up phase enables the identification of the most suitable sites and investigators for early engagement (e.g. protocol concept stage or robust synopsis / draft protocol review) and for study conduct (e.g. speed in recruitment). By providing valuable insights into the country, protocol and site feasibility and informing strategic decisions, the CREL supports optimal study settings, benefiting both the program goals and patients, thereby improving trial quality and efficiency. ● Strategic Site Engagement Support: in collaboration with other Roche functions and the CRO, proactive engagement and support during the study conduct and closure phases address potential site needs promptly and ensure sustained site motivation and performance. The CREL can also come in support to Study Teams organizing motivational visits to boost recruitment (in collaboration with other Roche functions / CRO as needed), or to help address other significant site performance issues. By maintaining ongoing contact, visiting sites as needed, and responding swiftly, the CREL preserves beneficial relationships with sites, thus safeguarding the momentum and integrity of clinical trials. In case of premature site closure, the CREL should be consulted to discuss site closure options to manage the Principal Investigator and site staff expectations, and to enable adequate communications to preserve site relationships and site satisfaction. ● The CREL acts as a local escalation point for study level challenges and ensures rapid resolution in collaboration with other parties involved (e.g. supporting other Clinical Operations roles such as SSUL when needed). ● At sites of strategic importance, the CREL assigned shall focus on building stronger and deeper relationships with all relevant operational site stakeholders beyond the investigators (e.g., pharmacists, clinic administration, etc.) to engage on above study / transactional site level topics. The CREL proactively assesses improvement opportunities for the site engagement strategy. Th
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Kuala Lumpur, Malaysia · onsite
Salary not posted
United States, Remote · remote
Salary not posted
United States, Remote · remote
Salary not posted